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DeepTraQ Platform Terms of Service

These terms of service (the "Terms") are a legal contract between DeepTraQ Inc. and its affiliates ("Company", "we" or "us") and "you" ("Participant", "your", or "User"). The Terms explain how you are permitted to use the services provided by and through our web-based platform and virtual properties (main URL located at https://platform.deeptraq.ai) as well as all of our associated websites and/or online properties (either linked by Company and/or by our affiliated companies) and any cloud and downloadable software applications, plugins or extensions that Company provides to you for download or use, including in your mobile devices (collectively, the "DeepTraQ App(s)") (all of these virtual properties, software, and mobile applications, collectively, the "Site"). These Terms also govern your use of all the text, data, information, software, graphics, proprietary content, documentation (including our application programming interfaces ("API")) and more (all of which we refer to as "Materials") that we and/or our affiliates may make available to you, as well as any services we may provide through this Site. Collectively, the Site, the Materials, and the services provided therein are referred to as the "Services."

BY AGREEING TO THESE TERMS, OR BY ACCESSING, REGISTERING IN, CREATING AN ACCOUNT, MAKING PURCHASES, DOWNLOADING, ACCESSING, OR USING OUR APPS, PROVIDING INFORMATION THROUGH, OR GENERALLY USING THE SERVICES, YOU INDICATE THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THE SERVICES OR ANY MATERIALS OR CONTENT CONTAINED THEREIN OR PROVIDE US WITH ANY INFORMATION ABOUT YOU.

IMPORTANT: THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION (SEE SECTION 19), AND A CLASS ACTION WAIVER (SEE SECTION 19(e)), THAT AFFECT YOUR RIGHTS. These sections apply solely to the extent applicable in your jurisdiction.

1. YOUR ACCEPTANCE AND CONTRACTUAL RELATIONSHIP​

By using the Services, you represent and warrant that you are of age under the laws of your jurisdiction and/or lawfully able to enter into contracts. If you are not legally able to enter into contracts, you may not use the Services at any time or in any manner, or submit any information to Company or the Services.

If you are entering into these Terms on behalf of a business entity or organization, you represent and warrant that you have the legal authority and capacity to bind such business entity or organization. If you are not authorized nor deemed by law to have such authority, you assume sole personal liability for the obligations set out in these Terms.

2. PRIVACY​

Please review our privacy policy (the "Privacy Policy") available at https://community.deeptraq.ai/t/deeptraq-platforms-privacy-policy/27 which explains how we use information that you submit to Company. The Privacy Policy is hereby incorporated by reference.

2.1 Cookies and Similar Technologies​

DeepTraQ AI uses cookies and similar technologies on its website and within the Platform to enhance your experience, analyze usage, remember preferences, and provide certain functionality. By using our Services, you consent to our use of cookies as described in our Cookie Policy.

Cookies may include:

  • Essential cookies for login, security, and session management.
  • Performance and analytics cookies to measure traffic and improve functionality.
  • Functional cookies to remember your preferences and settings.
  • Marketing and advertising cookies to deliver relevant advertising and measure campaign effectiveness.

You can manage or disable cookies through your browser settings; however, certain features of the Platform may not function properly if cookies are blocked. For more information, please see our full Cookie Policy.

3. MODIFICATIONS AND ADDITIONAL TERMS​

(a) Changes to these Terms: Company may change, update, add, or remove provisions of these Terms at any time by posting the updated Terms on the Site and providing notice via the Services. We will seek your consent where legally required. Continued use after notice indicates agreement.

(b) Changes to the Services: Company may modify, add, or discontinue Services or features at any time without notice. If you object to changes, your sole recourse is to cease use of the Services.

(c) Paid Subscriptions: Price or service changes for paid subscriptions will be communicated, and changes will take effect after the current subscription period. If you do not accept changes, you may cancel per Section 6(e).

(d) Additional Terms: Certain features may be subject to additional terms ("Additional Terms"), which will be provided at the time you use those features. These Additional Terms govern in case of conflict with these Terms.

(e) Executed Contracts: If you have a separately signed agreement ("Contract"), it supersedes these Terms. Where the Contract is silent, these Terms supplement it.

4. USERS​

(a) Guests: Guests may browse the Site but cannot access full Services without registering.

(b) Registered Users and Accounts: Certain features require registration to become a "Registered User" with an account ("Account"). You represent that you are eligible to use the Services.

(c) Registration Data: You must provide accurate, current, and complete registration information and update it as needed. Company may suspend or terminate accounts if registration data is false or incomplete.

(d) Account Management: You are responsible for account security, passwords, and all activities under your Account. Notify us immediately of unauthorized use at help.deeptraq.ai. Company may enforce account verification, username changes, and terminate accounts at its discretion.

5. SERVICES​

DeepTraQ Platform provides a web-based platform enabling Users to build custom security applications, integrate various data sources (cloud, cybersecurity tools, SaaS platforms, etc.), and optionally share them through an App Marketplace.

(a) Grant of Limited License(s): You are granted a non-exclusive, non-transferable, non-sublicensable, revocable license to use the Services, DeepTraQ Apps, and APIs for internal business or personal use, subject to these Terms. Sharing API credentials or breaching Terms may result in immediate revocation.

(b) Restrictions: You may not: remove proprietary notices, reproduce or sell Services, reverse-engineer, scrape data, attempt unauthorized access, or impair the Services without authorization.

(c) Beta Services: Beta or pre-release accounts may have different features and are not suitable for commercial use. Use of Beta Services is at your own risk.

(d) Your Permissions: You authorize DeepTraQ Services to integrate with your resources (cloud, repositories, communication tools, monitoring systems) to provide full functionality.

(e) DeepTraQ Workspace: Collaborative platform features ("DeepTraQ Workspace") are provided for communication and productivity. Users must comply with applicable policies, including acceptable use and content rules.

(f) Third-Party Open Source Software: The DeepTraQ Platform may incorporate or interact with certain third-party open-source software components, tools, libraries, and content licensed under various open-source licenses (e.g., Apache 2.0, MIT, BSD, GPL, CC-BY-4.0). These components, including tools such as Nmap, Nuclei, OpenVAS, ZAP Scanner, and vulnerability feeds like GitHub Security Advisories, are used to provide and enhance the Services. By using the Services, you acknowledge and agree that your use of such open-source components is governed by their respective licenses.

Note: For detailed license information, attribution notices, and the full text of third-party licenses used in the Platform, please refer to the Open Source Attribution & License Notice available within the DeepTraQ Platform or at Third-Party Open Source Licenses

5.1 Beta / Free Trial Use​

Trial Access: DeepTraQ Platform ("Platform") is currently offered in a beta or free trial version (the "Beta Trial"). Access to the Beta Trial is provided at no cost and is subject to the terms below.

Usage Limits: During the Beta Trial, Users may:

  • Add up to 50 assets to the Platform.
  • Utilize up to 50 credits for the Services provided.

Any usage beyond these limits may be restricted or blocked until the Platform transitions to a general availability ("GA") release or you upgrade to a paid plan.

Beta Features: Features and functionality during the Beta Trial may differ from the final commercial release. Some features may be added, modified, or removed without notice. The Beta Trial is provided "as is" and may contain errors or disruptions.

No Payment Required: Users of the Beta Trial will not be charged. The Beta Trial does not constitute a commitment for paid subscriptions.

Transition to GA / Paid Plans: Once the Platform reaches general availability, these Beta Trial terms may be superseded by updated terms, including subscription fees, usage limits, and other policies. By participating in the Beta Trial, you acknowledge that you may need to accept the GA Terms and/or purchase a subscription to continue using the Platform after Beta.

Termination of Trial: DeepTraQ Inc. may terminate or modify the Beta Trial at any time, with or without notice. Users understand that access to the Beta Trial may be limited or revoked at Company's discretion.

6. SUBSCRIPTIONS AND CANCELLATIONS​

(a) Subscriptions: Access may be free or paid ("Subscription"). All subscriptions are subject to Company acceptance and availability.

(b) Paid Subscriptions: Paid subscriptions begin upon confirmation of payment and automatically renew unless canceled.

(c) Pricing: Company may modify subscription pricing and plans. Changes take effect after the current subscription period.

(d) Automatic Renewal: Paid subscriptions auto-renew on the anniversary of the initial payment. Cancellation ends Services at the end of the current period.

(e) Cancellations: You may cancel at any time. Fees already paid are non-refundable unless required by law. Contact help.deeptraq.ai for assistance.

7. PAYMENTS​

(a) Fees and Payment: You agree to pay applicable Fees using third-party payment providers.

(b) Automatic Billing: Fees may recur automatically. Usage limits are enforced, and excess usage may incur additional charges.

(c) Payment Method Authorization: By registering, you authorize Company to charge your payment method. Overdue amounts may incur interest or collection fees.

(d) Taxes and Additional Fees: You are responsible for applicable taxes and bank fees.

(e) Suspension or Termination: Non-payment may result in suspension or termination of Services and Account.

8. TERMINATION​

(a) By You: You may terminate by canceling your subscription, deleting materials, or ceasing use of the Services.

(b) By Company: Company may terminate your subscription for cause or without cause (with 30 days notice and refund of unused fees). Termination for cause includes violations of policies, laws, or these Terms.

(c) Effects of Termination: Termination ends access to Services and licenses. Company may retain data for archival purposes. Certain provisions survive termination.

9. ACCEPTABLE USE POLICY (AUP)​

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:

  • Violate any applicable law, regulation, or third-party rights.
  • Upload, transmit, or distribute malicious software, viruses, ransomware, or harmful code.
  • Attempt to gain unauthorized access to any part of the Services, accounts, or systems.
  • Interfere with the integrity or performance of the Services, including data scraping, spamming, or overloading resources.
  • Infringe intellectual property rights of Company or any third party.
  • Use the Services to harass, harm, or exploit others.

Company may suspend or terminate your access if you breach this AUP.

10. USER CONTENT​

(a) Ownership: You retain ownership of content you submit, upload, or create using the Services ("Your Content").

(b) License to Company: By submitting Your Content, you grant Company a non-exclusive, worldwide, royalty-free license to host, store, display, transmit, and use it solely to provide the Services.

(c) Responsibility: You are solely responsible for Your Content. Company disclaims all liability for content posted by users.

(d) Monitoring: Company is not obligated to monitor or review Your Content but may remove content deemed inappropriate or in violation of these Terms.

11. INTELLECTUAL PROPERTY​

All intellectual property rights in the Services, including software, code, graphics, and documentation, remain the property of DeepTraQ Inc. or its licensors. You may not use any trademarks, logos, or service marks without express permission.

12. DISCLAIMERS​

The Services are provided "as is" and "as available." Company makes no warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to:

  • Accuracy, completeness, or reliability of the Services.
  • Non-infringement or compatibility with other systems.
  • Fitness for a particular purpose.

Company does not guarantee uninterrupted or error-free operation.

13. LIMITATION OF LIABILITY​

To the maximum extent permitted by law, DeepTraQ Inc., its affiliates, and their respective officers, directors, employees, and agents shall not be liable for:

  • Any indirect, incidental, consequential, special, or punitive damages.
  • Loss of profits, data, or business opportunities.
  • Unauthorized access to Your Content or data.

Total liability arising out of or in connection with these Terms or the Services shall not exceed the amount paid by you, if any, for the Services in the preceding twelve (12) months.

14. INDEMNIFICATION​

You agree to indemnify and hold harmless DeepTraQ Inc., its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your infringement of any intellectual property or third-party rights.

15. THIRD-PARTY SERVICES​

The Services may integrate with or provide access to third-party services or content. Company is not responsible for third-party services, and your use of them is subject to their terms.

16. GOVERNING LAW​

These Terms are governed by and construed in accordance with the laws of the jurisdiction where DeepTraQ Inc. is incorporated, without regard to its conflict of law principles.

17. DISPUTE RESOLUTION​

(a) Negotiation: Parties shall attempt to resolve disputes informally before initiating legal proceedings.

(b) Arbitration: Any dispute arising out of or relating to these Terms shall be submitted to binding arbitration under the rules of the applicable arbitration institution.

(c) Venue: Arbitration shall occur in the city where DeepTraQ Inc. is headquartered, unless otherwise agreed.

(d) Costs: Each party bears its own costs unless otherwise awarded by the arbitrator.

(e) Class Action Waiver: You agree that any arbitration shall be conducted on an individual basis and waive any right to class or representative actions.

18. MISCELLANEOUS​

Force Majeure: Company is not liable for delays or failures caused by events beyond its reasonable control.

Severability: If any provision of these Terms is invalid, the remainder shall remain in effect.

Assignment: You may not assign your rights without Company's consent. Company may assign these Terms without restriction.

Entire Agreement: These Terms, including the Privacy Policy and any executed Contracts, constitute the entire agreement between you and Company regarding the Services.

19. CONTACT INFORMATION​

For questions, concerns, or support, please contact DeepTraQ Inc. at:

Email: help@deeptraq.ai