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User Settings

Access your personal account settings by clicking your profile icon in the top-right corner of any page.


Opening Settings

Click your profile avatar (top-right corner) to open the account panel. The panel shows your name, email address, and two options:

  • Sign out — log out of Process Genie
  • My Account — manage your account details, password, and preferences
  • MFA — configure multi-factor authentication
View: Profile panel

Profile panel — My Account and MFA options

Click "My Account" to open the full account settings page.


My Account

The My Account page has five sections:


Account Details

View and update your personal profile information:

FieldWhat to update
Full NameYour display name in the platform
Email addressYour login email
RoleYour role or job title

Click "Save" to apply changes.


Update Password

Change your account password:

  1. Enter your current password
  2. Enter your new password (must meet the requirements shown)
  3. Re-enter the new password to confirm
  4. Click "Update Password"

Company Details

View and edit your organization's information associated with your account:

FieldWhat to update
Company NameYour organization's name
IndustryYour organization's industry
WebsiteYour company website URL

Click "Save" to apply changes.


User Sign-in History

View a log of recent sign-in activity on your account, including:

  • Date and time of each login
  • Device or browser used
  • IP address / location

Use this to monitor for any unauthorized access to your account.


Delete Account

Permanently delete your Process Genie account.

⚠️ Warning: Deleting your account is permanent and cannot be undone. All your data, organizations, and policies will be removed. Download any reports you need before proceeding.


MFA (Multi-Factor Authentication)

Click "MFA" from the profile panel to configure multi-factor authentication for your account.

For full setup instructions, see the Two-Factor Authentication section in Sign Up & Sign In.

Quick steps:

  1. Click your profile icon → select "MFA"
  2. Toggle "Enable two-factor authentication" to ON
  3. Choose a method: Authenticator App, SMS, or Email
  4. Follow the on-screen setup steps
  5. Save your recovery codes in a secure location

⚠️ Important: Recovery codes are shown only once. If you lose access to your 2FA method and have no recovery codes, you will be locked out of your account.